Fully Managed Zoho Workplace Solutions
PacketNine handles the full setup and management of Zoho Workplace. We bridge the gap between complex enterprise software and your local trade business.
One Subscription, Zero Friction
The Old Way
- Separate logins for email and invoices
- Multiple bills from different providers
- A calendar that doesn't sync with your site
- DIY technical setup and DNS headaches
The PacketNine Way
- One unified Zoho Workplace ecosystem
- One single monthly bill for everything
- Pre-configured integrations out-of-the-box
- Managed security with hardened DNS (SPF/DKIM/DMARC)
Your Managed Zoho Suite
Communication & Scheduling
Professional 50GB mailboxes and a perfectly synced schedule across all devices.
Professional Communication
Secure, ad-free 50GB business mailboxes that reinforce your brand's professionalism.
Unified Schedule Management
A professional business calendar synced across all your devices.
Sales & Operations
Automated lead tracking and job scheduling that works while you're on site.
Client Relationship Manager
A central hub for every lead. We configure your pipeline for follow-ups.
Hands-Free Scheduling
Let clients book jobs directly from your site to save time on calls.
Digital Accounting & Invoicing
MTD-compliant accounting with automated invoicing, CIS tracking, and Stripe/Square integration.
Digital Task Tracking
Stay on top of site visits and orders with a mobile-ready task list.
Smart Workflow Automation
We automate repetitive tasks—like turning inquiries into CRM leads.
Identity & Security
Enterprise-level identity protection and proactive threat monitoring.
Advanced Threat Security
Proactive monitoring to shield your business from phishing and malware.
Centralised Identity Access
One secure login for your entire digital suite via technical provisioning.
Meet Zia: Your Built-in AI Assistant
Included with our managed Zoho plans, Zia is the artificial intelligence that works across your entire suite to save you time and protect your business.
Smart Writing & Replies
Zia helps you draft professional emails to clients and summarizes long threads so you can get the gist of a conversation in seconds.
Sales Intelligence
In your CRM, Zia predicts the best time to call a lead and alerts you if a deal is likely to stall, keeping your pipeline moving.
Anomalous Activity Alerts
Part of your security hardening: Zia monitors your account for unusual login patterns and alerts us immediately to potential threats.
Mobile Voice Assistant
Talk to Zia via the mobile app to check your next appointment, dictate site notes, or search for client contact details while on the move.
Why We Partner with Zoho
At PacketNine, we chose Zoho Workplace because it provides local tradespeople with the same enterprise-grade infrastructure used by global corporations. By moving away from consumer-grade free email, you gain a secure, ad-free environment that builds immediate trust with your customers and scales seamlessly as your business grows.
Our Expert Solutions
Network & Security Hardening
We act as your outsourced IT department, specializing in the complex 'back-end' configuration that most DIY setups miss. From advanced DNS hardening (SPF, DKIM, and DMARC) to protecting your domain from spoofing, we ensure your business identity is locked down and your emails actually land in your customer's inbox.
Workflow Automation
We eliminate the 'evening admin' by bridging the gap between your website and your office tools. We configure your ecosystem so that a simple website enquiry instantly triggers a CRM lead and a professional booking confirmation, allowing you to focus on the job at hand while your business runs itself.
Ready to upgrade your digital office?
Join other London trades who have professionalized their business with our managed Zoho solutions.
View Pricing & Plans